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Account Manager-Sales
- Maintain existing customer’s accounts and develop new customer for expansion of market share
- Implement sales strategies to achieve allocated sales target and objectives
- Maintain good relations with customers, advise them of company products, price movements and other developments
- Provide comprehensive product information to existing and potential customers
- Corresponding to customers via emails, letter, walk-ins or telephone with regards to product related enquiries and product features
- Responsible for meeting or exceeding customers expectation, hence increasing rating on customer satisfaction index
- Recognize customer problems and resolves it to customer’s satisfaction directly or through transfer to respective departments for proper resolutions